Terms and Conditions

Overview

These Terms and Conditions (“Agreement”) govern your use of Hood Wash’s (“we,” “us,” or “our”) website and mobile car wash booking services (collectively referred to as the “Services”). By accessing or using our website or booking our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Agreement. If you do not agree to these terms, you may not use our Services.

Our mobile car wash service provides exterior cleaning and detailing for vehicles. This includes hand wash, drying, tire dressing, and window cleaning. Additional services, such as interior cleaning or waxing, may be offered at an extra charge. We reserve the right to refuse service for vehicles that are excessively dirty or in poor condition.

Service Bookings

To book our Services, customers can visit our website. They must provide their contact information, vehicle details (make, model, and license plate number), preferred date and time, and any specific instructions for the service. Bookings are subject to availability.

1. Availability: Our Services are subject to availability in your location. We reserve the right to modify or discontinue any aspect of our Services at any time without notice.
2. Booking Confirmation: By booking our Services, you agree to provide accurate and complete information about your car and preferred location for the car wash. We reserve the right to refuse or cancel any booking in our sole discretion.
3. Pricing and Payments: The prices for our Services are specified on our website and are subject to change without notice. You agree to pay the applicable fees for the Services you book. Payment methods may include credit cards, debit cards, or other payment options as indicated on our website.

Pricing and Payment

The prices for our Services are listed on our website and are subject to change. Additional fees may apply for larger vehicles or specialized services. Payment is accepted through credit cards, debit cards, or other designated payment methods. Full payment is required upon completion of the service.

Cancellation and Refunds

Customers can cancel or reschedule their bookings up to 24 hours before the scheduled appointment without penalty. Cancellations made within 24 hours may be subject to a cancellation fee. Refunds for canceled bookings will be issued within a reasonable timeframe based on the original payment method.

User Obligations

Customers are responsible for ensuring their vehicle is in a suitable condition for the car wash service. This includes removing any personal belongings, notifying us of any special requirements or concerns, and ensuring there is adequate access to the vehicle at the scheduled time.

1. Accuracy of Information: You are responsible for providing accurate and up-to-date information when booking our Services, including your contact details and car information.
2. Access and Security: You are responsible for maintaining the confidentiality of any account credentials or passwords associated with our Services and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
3. Compliance with Laws: You agree to comply with all applicable laws, rules, and regulations when using our Services.

Intellectual Property

1. Ownership: All intellectual property rights in our website and Services, including but not limited to trademarks, logos, text, graphics, and software, are owned by or licensed to us.
2. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and Services for personal and non-commercial purposes, subject to the terms and conditions of this Agreement.

Limitation of Liability

Customers acknowledge that they assume all risks associated with the car wash service. We are not liable for any damage or loss to the vehicle or its contents during or after the service. Customers are responsible for removing any valuable or delicate items from the vehicle before the service.

1. Disclaimer of Warranties: Our Services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or suitability of our Services for your particular purpose.
2. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for lost profits, business interruption, or loss of data, arising out of or in connection with the use or inability to use our Services.

Modification and Termination

1. Modification: We reserve the right to modify, suspend, or discontinue our website or Services, in whole or in part, at any time without notice.
2. Termination: We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to breach of this Agreement.

Data Privacy and Security

We collect and process customer data in accordance with applicable privacy laws. Customer information is used solely for the purpose of providing the car wash service and will not be shared with third parties without consent. We implement appropriate security measures to protect customer data and maintain its confidentiality.

Governing Law and Jurisdiction

1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of The United States Virgin Islands, without regard to its conflict of laws principles.
2. Jurisdiction: Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in The United States Virgin Islands.

Entire Agreement

This Agreement constitutes the entire agreement between you and Hood Wash regarding the use of our Services and supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.